Get in Touch With Us
Got a question about something you've read on capewrath.org.uk, spotted an error, or want to flag a change at one of the casinos not on Gamstop we cover? This page explains the best way to reach us and what happens once you do.
The Best Way to Contact Us
Email is the quickest and most reliable route. Send your message to [email protected] and a member of our team will read it personally. We don't rely on automated ticketing to fob people off — every message gets a genuine reply from someone who has actually read it.
If you can, include a short summary of what your message is about in the subject line. It helps us route your enquiry to the right person and get back to you sooner, rather than later.
What We Can Help With
We cover slots not on GamStop, gambling sites not on Gamstop, and the wider world of online casinos operating outside the UK's self-exclusion scheme. Here's what we're best placed to help with:
- Questions about our reviews — Want more detail on why a particular casino or slots offer ranks where it does? Ask us directly.
- Corrections and updates — Bonus terms, licensing details and payment options at Curaçao-licensed and other non Gamstop casinos change often. If something looks out of date, tell us.
- Feedback on the site — If you think we've missed a brand worth covering, or a section that would help readers choose between casinos not on Gamstop, we're genuinely interested.
- Partnership or editorial enquiries — Representing an operator or affiliate programme? Introduce yourself and explain what you'd like to discuss.
- General enquiries about self-exclusion and GAMSTOP — If you have questions about how the scheme works, or how it relates to sites not on Gamstop, we can point you towards the right information.
What This Page Isn't For
We're a comparison and review site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, or verify a player's identity on any brand's behalf. If you have an issue with a specific transaction, bonus credit, or account restriction at Betmica, Kikibet, Betninja, WinnerIsland, Zombillion, or any other operator, you'll need to contact that casino's own support team directly — they hold your account details and can act on them, we can't.
Similarly, we don't manage GAMSTOP registrations or removals. If you're looking to check your exclusion status or understand your options around the scheme, contact GAMSTOP itself or a UK support service such as GamCare.
How Quickly We Reply
We aim to respond within two working days. During busier periods this can stretch slightly, so thank you in advance for your patience — we'd rather give your message proper attention than send a rushed, generic reply.
Before You Write In
If your question is about which non Gamstop casino might suit you, or how the games, bonuses and payment methods compare across the operators we track, our guide to trusted non Gamstop casinos in the UK may already have the answer. It covers the sites we rank, the criteria behind those rankings, and the practical detail — deposit limits, wagering terms, game ranges — that most readers ask us about.
A Word on Responsible Gambling
If your message touches on wanting more control over your gambling, or concern for someone else's, please say so — we'll point you towards independent support services. Nothing on this site is designed to pressure anyone into playing, and we're happy to signpost help alongside any editorial answer.
Get in Touch
Whatever the reason, we read every email that comes in and value the input. Reader corrections, questions and suggestions genuinely shape how we keep this site accurate and useful. If in doubt, just write to us — you'll hear back from a real person, not a bot.